Privacy Policy

Last updated: February 27, 2026

FareQueen ("we," "us," or "our") operates the FareQueen website and mobile application (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

Personal Information: When you create an account or use our Service, we may collect information such as your name, email address, phone number, and household preferences (dietary restrictions, allergies, cuisine preferences, and household size).

Usage Data: We automatically collect information about how you interact with our Service, including pages visited, features used, meal plans generated, and grocery lists created.

Location Data: With your permission, we collect your general location to identify local grocery stores and their current promotions in your area.

Device Information: We may collect information about the device you use to access our Service, including browser type, operating system, and screen resolution.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Generate personalized meal plans based on your preferences and local sales
• Create and manage grocery lists tailored to your meal plans
• Send you notifications related to meal planning activities, including consensus voting invitations via SMS or email
• Improve, personalize, and expand our Service
• Communicate with you about updates, promotions, and customer support
• Monitor and analyze usage and trends to improve user experience
• Detect, prevent, and address technical issues or fraud

3. SMS Communications

If you or a member of your household provides a phone number and opts in to SMS notifications, we may send text messages related to meal planning activities such as consensus voting invitations. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. For more details, please see our SMS Terms & Conditions.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We share information with third-party vendors who assist us in operating the Service, such as cloud hosting (Google Firebase), email delivery (SendGrid), and SMS messaging (Twilio). These providers are contractually obligated to protect your data.
• Household Members: If you participate in a household on FareQueen, certain information (such as your name and meal preferences) may be visible to other members of your household.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. Your data is stored on Google Firebase infrastructure, which provides encryption at rest and in transit. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or legitimate business purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability (receive your data in a structured, machine-readable format)
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at support@farequeen.com.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings. Essential cookies required for the Service to function cannot be disabled.

9. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

FareQueen
Email: support@farequeen.com